Account, login and billing
Password resets, login issues, billing questions, and account recovery guidance.
How to reset your password
Reset your IVOTIA password using the forgot-password flow and create a new login password.
I cannot log in to my account
Common login issues, including wrong credentials, expired sessions, and account access problems.
How to change the email address on your account
Update the email used on your account and understand what happens next.
Which payment methods does IVOTIA support?
Understand the payment options available on IVOTIA and when each method appears.
Creating an account on IVOTIA
Create a free IVOTIA account as a buyer, a seller, or both, then verify it before you start transacting.
How account deactivation and deletion work
Understand the difference between temporarily deactivating your account and permanently deleting it.