Buyers, orders and payments
How buying works on IVOTIA, checkout, escrow, shipping, and payment methods.
How buying and checkout work on IVOTIA
Learn how IVOTIA checkout works for products and services, how addresses and delivery are handled, and what happens after you place and pay for an order.
How escrow works on IVOTIA
Understand how IVOTIA escrow protects product and service orders, when funds are held, when they can be released, and what happens if a dispute is opened.
Shipping, delivery, and order destination basics
Learn how IVOTIA handles product delivery addresses, shipping availability, fulfillment modes, and the order states you will see after a physical item is paid for.
Refunds and disputes on IVOTIA
Understand when a buyer can cancel, when an escrow order moves into dispute, and what IVOTIA can review or refund inside protected platform transactions.
How IVOTIA works for buyers
Learn the real IVOTIA buyer journey: browsing products and services, placing escrow-backed orders, using chat safely, posting buyer requests, and handling delivery, approvals, and disputes.
Escrow vs Direct Deal on IVOTIA
Compare IVOTIA's protected escrow checkout with Direct Deal contact unlocking so you know when the platform protects payment, delivery, and disputes and when it does not.
How Direct Deal works
See how IVOTIA Direct Deal becomes available in chat, what the buyer must accept before unlocking it, how the fee is paid, and what changes once contact sharing is enabled.
Direct Deal waiver, fees, and refunds
Understand what the IVOTIA Direct Deal waiver records, what the unlock fee covers, and why that fee is treated as non-refundable once contact sharing is enabled.
Browsing products, shipping, and currency display
Understand how IVOTIA product discovery works before checkout, how local currency display is chosen, and how product pages signal shipping availability and destination limits.
Ordering a service, delivery, and revisions
Learn how IVOTIA service orders move from payment to requirements, delivery, revisions, and final buyer confirmation before the seller is paid.