Trust, safety and support
Verification, policies, suspicious activity, and how to contact support.
Verification and KYC basics
Why IVOTIA may ask for verification and what to expect during the review process.
How to report suspicious activity
What to do if something looks unsafe, fraudulent, or suspicious on IVOTIA.
How to contact IVOTIA support
When to contact support and what details to include so your issue is easier to resolve.
Community rules, prohibited items, and fraud prevention
Know the core marketplace rules, the kinds of goods or services that are not allowed, and common scam signals to avoid.
Profile, language, currency, and notification settings
Manage display settings, profile details, addresses, contact information, and notification preferences.
Support response times and escalation basics
How to get faster help, what details support needs, and when to escalate a serious platform issue.