Community rules, prohibited items, and fraud prevention
The core marketplace rules on IVOTIA, the kinds of products and behavior that are not allowed, and how the platform enforces those rules today.
Updated: 2026-06-05
The baseline rules on IVOTIA
IVOTIA expects buyers, sellers, and service providers to use the marketplace honestly, keep transactions on-platform, and communicate without harassment or deception.
The current Terms already prohibit fraud, money laundering, deceptive practices, harassment, threats, review manipulation, unauthorized scraping, malware, intellectual-property violations, and attempts to bypass platform fees by completing transactions off-platform.
If you are listing products or services, the safest rule is simple: only offer real, legal, accurately described items or services, and only complete payment through IVOTIA-supported flows.
What is not allowed
The current public rules explicitly prohibit counterfeit, stolen, or illegal products, as well as illegal or prohibited services.
Users may not mislead others about stock, price, identity, payment status, shipping, delivery, refunds, or service scope.
Users also may not pressure others to move communication or payment off-platform in order to bypass IVOTIA protections, fees, or moderation.
Fraud-prevention expectations
IVOTIA's trust model depends on keeping evidence and payment on the platform. That is why off-platform payment requests are treated as a serious warning sign throughout the product.
If you are buying, confirm the listing, seller profile, order details, and payment flow inside IVOTIA before paying. If you are selling, keep offers, requirements, and delivery evidence inside IVOTIA so the platform can support you if something goes wrong.
Identity verification, chat safety filtering, payout controls, and dispute handling all work together as fraud-reduction layers, but they are only effective when the transaction remains inside the supported IVOTIA flow.
How listings are enforced today
Listing enforcement is not only about one global ban list. In practice, IVOTIA enforces quality and policy through listing statuses and review outcomes.
A listing that does not meet platform or product requirements can remain in `draft`, move to `pending_review`, be `rejected`, be `paused`, or be removed from normal buyer visibility.
For physical products, activation has additional operational requirements beyond just writing a title and description. For both products and services, rejected or non-active statuses effectively keep the listing out of normal marketplace discovery.
How behavior is enforced outside listings
IVOTIA can also enforce rules through account-level actions. The current terms allow account suspension or termination for violations, fraudulent activity, or other serious misuse of the platform.
In chat, IVOTIA already applies a security filter. When a message crosses that filter, the conversation may show `Message blocked` or `Message blocked by security filter` instead of delivering the message normally.
For transaction problems tied to a live order, disputes and cancellation controls are part of the enforcement system too, because they can freeze normal order progression while a problem is reviewed.
How to stay within policy as a seller or provider
Use accurate titles, photos, pricing, and descriptions. Do not exaggerate what is included, and do not create fake markdowns, fake stock claims, or misleading guarantees.
Only upload content you have the right to use, and do not sell goods that are counterfeit, stolen, or unlawful in the markets you serve.
If a buyer asks you to move the transaction outside IVOTIA, decline and keep the order inside the platform. Off-platform arrangements remove the protection that escrow, disputes, and recorded order history provide.
What to do if you see a violation
If the issue is tied to a live order, use the order cancellation or dispute path first so IVOTIA can review the case within the order record.
If the issue involves a listing, profile, impersonation, harassment, or another broader policy problem, contact IVOTIA support and include the listing URL, profile URL, order ID, chat evidence, or other direct identifiers.
There is not yet a dedicated universal `Report` button across the product, so the current professional workflow is: keep evidence, stay on-platform, use disputes when money or delivery is involved, and use support for everything else.