How account deactivation and deletion work

Understand what the current Delete My Account flow does immediately, what happens to your access, and how long account data may be retained.

Disclaimer: This article reflects the current IVOTIA account-removal flow in settings. Product wording may use both “delete” and “deactivate” language, but the current implementation removes access immediately and retains data for a limited period before any later permanent cleanup.

Updated: 2026-06-05

Before you start

IVOTIA currently exposes a Delete My Account action from the account security area. There is not a separate self-service "hide my account for a while" flow in the current settings UI.

Because this action removes your access immediately, use it only when you are sure you want to stop using the account.

Where to find the delete flow

1
Open Account > Security.
2
Scroll to the Danger Zone section.
3
Select Delete My Account.
4
Type DELETE exactly as shown to confirm.

What happens immediately

When the deletion request succeeds, IVOTIA signs you out, clears your current auth cookies, and removes your access to the platform right away.

The backend marks the account inactive and sets a deletion timestamp instead of instantly wiping every record in one step.

What happens to your data

The current security-page wording says your data is retained for 30 days in case you change your mind, after which it may be permanently removed.

The backend currently uses a soft-delete approach so data can be retained for a limited recovery or admin-review window instead of being destroyed immediately.

Important things to know

1
You must be signed in to start the delete flow.
2
You must type DELETE exactly to confirm the action.
3
After the request succeeds, IVOTIA redirects you back out of the account area and you will need support help if you want to discuss recovery.
4
If you are only troubleshooting login or profile issues, try solving those first before deleting the account.