IVOTIA Help Center/Sellers, listings and profiles/How listing visibility and policy enforcement work

How listing visibility and policy enforcement work

Understand when an IVOTIA listing is visible, what each listing status means, and what happens when a listing is reviewed, paused, rejected, or taken down.

Updated: 2026-04-27

When a listing is visible to buyers

On IVOTIA, a listing is publicly visible in search, marketplace pages, category pages, and direct product or service links only when its status is active.

Listings in draft, pending review, paused, or rejected are not meant to appear as live marketplace offers to normal buyers. Sellers can still preview some non-active listings from their own account area while editing or reviewing them.

When a listing becomes active for the first time, IVOTIA records a publish date. That publish date is then used in parts of the marketplace ranking and freshness logic.

What each listing status means

Draft means the listing is saved but not live. Drafts are useful while you are still filling in details, images, pricing, or delivery information.

Pending review means the listing has been submitted and is waiting for admin review. Sellers will see this as a pending approval state, and the listing should not be treated as publicly live yet.

Active means the listing is live on IVOTIA and can be discovered by buyers.

Paused means the listing was live before, but is now temporarily hidden from the marketplace until the seller activates it again.

Rejected means the listing did not pass review. If a rejection reason was provided, the seller can see that reason in the listing management area.

Deleted means the listing has been removed. On the seller side, deletion is treated as a permanent remove action, and the listing should no longer be managed as a live offer.

What sellers can control themselves

Sellers can create a listing as a draft or publish it as active when the form is complete and the listing meets IVOTIA requirements.

After a listing is live, sellers can switch it between active and paused from their inventory or service-listing dashboard.

Sellers can also edit their own listings and permanently delete them from the listing management screens.

Sellers cannot self-approve a listing that is in pending review, and they cannot directly change a rejected listing back to live without fixing the issue and resubmitting through the normal listing flow.

Requirements before a listing can go active

A listing must pass the normal listing validation rules before it can be published. That includes the required title, category, subcategory, description, images, price, and any required category-specific fields.

For services, IVOTIA also requires a delivery time before the listing can be treated as complete enough to publish.

For physical products, IVOTIA is stricter: a product cannot go active unless it has a valid shipping class, and limited-stock products must have stock quantity of at least 1. If those conditions are missing, IVOTIA blocks activation until they are fixed.

Price values must also pass IVOTIA pricing-policy validation for the selected currency before the listing can be saved or published.

How admin review and rejection work

Listings that enter pending review are queued for admin approval. In the current IVOTIA admin tools, pending product and service listings are reviewed from the approvals area.

An admin can either approve the listing or reject it. Approval moves the listing to active.

If a listing is rejected, the admin is expected to provide a rejection reason. That reason is then shown back to the seller in the listing dashboard so they can understand what needs to be corrected.

Typical review issues can include unclear content, incomplete details, inappropriate images, policy concerns, or listing information that does not meet IVOTIA standards.

Policy enforcement and temporary hiding

A listing does not need to be permanently deleted in order to stop being visible. IVOTIA can also hide a listing by keeping it in paused, pending review, or rejected state depending on what happened.

From a buyer-experience point of view, the important rule is simple: if a listing is not active, buyers should not treat it as an available live offer.

If you believe a listing was rejected or hidden in error, review the listing details carefully, correct the issue, and then use the normal edit and resubmission path or contact IVOTIA support if you need clarification.

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