Sending attachments and staying safe in chat
Use IVOTIA chat attachments correctly, understand the current file limits, and avoid behaviors that trigger the security filter or weaken platform protection.
Updated: 2026-06-06
What attachments are for
IVOTIA attachments are meant for genuine conversation support: reference images, examples, documents, specifications, or files that help both sides discuss the listing, request, or order more clearly.
They should support the platform conversation, not replace it. Buyers and sellers should still keep the key terms and decisions in the text chat where the platform can review context later if needed.
Current attachment limits
The current chat flow sanitizes attachment payloads and only keeps up to 5 attachments on a single message.
If you need to share more than that, you should split the content across messages instead of assuming one oversized attachment payload will all be preserved.
What the security filter can block
IVOTIA chat can block messages through its security filter. When that happens, the conversation may show a blocked-message state instead of delivering the message normally.
The safest assumption is that attempts to move users off-platform too early, share restricted contact details in locked chat, or otherwise bypass marketplace protections are risky and may trigger filtering or enforcement.
Stay safe while sharing files
Only share files that directly support the transaction. Avoid using attachments to hide payment instructions, private contact details, or material that belongs in a normal protected checkout or dispute record.
If the file changes the scope, price, delivery expectation, or revision expectation, repeat that information clearly in chat text as well so the conversation record stays readable.
What to do if a message or file is blocked
If a message is blocked, rewrite it in a safer, clearer way and keep the discussion on-platform. Avoid trying to sneak around the filter with indirect wording or file-based workarounds.
If you believe another user is trying to use files or messages deceptively, keep the evidence in the IVOTIA conversation and escalate through the appropriate support or dispute path.