Using attachments responsibly
Use the chat attachment tools for images, documents, and reference files that genuinely support the conversation or order.
Do not open suspicious files blindly, and avoid sharing anything that would expose your private financial or identity information unnecessarily.
Keep protection on-platform
Chat history inside IVOTIA is much easier to use during support review and disputes than conversations moved to other apps.
If someone pressures you to move to WhatsApp, Telegram, email, or outside payment too early, slow down and review whether that is safe.